FAQS

Frequently Asked Questions

Are your competitions genuine?

Yes. All competitions are run fairly and transparently in accordance with our terms and conditions.

How will I know my entry has been received?

You'll receive an order confirmation once your purchase has been completed successfully.

Can I enter more than once?

Yes. Unless otherwise stated, you can purchase multiple entries to increase your chances of winning.

How are winners chosen?

Winners are selected fairly using the method outlined within each competition listing.

How will winners be contacted?

We will contact winners directly using the details provided during checkout.

Can I get a refund?

Please refer to our Refund Policy and Terms & Conditions for full details.

What happens if a competition doesn't sell out?

We reserve the right to extend, redraw, substitute, or conclude competitions in accordance with our terms and conditions.

How old do I need to be to enter?

Entrants must be at least 18 years old unless otherwise stated.

Where can I see winner announcements?

Winner announcements will be posted on our website and social media channels where applicable.

How do I contact support?

Use our Contact Us page or email us directly and we'll be happy to help.